Shipping policy

Vegan Valley is committed to delivering your orders in a timely and efficient manner. Below are the details of our shipping policy:

Processing Time

  • All orders are processed within 1-3 business days of receiving your order. Orders are processed Monday to Friday, excluding holidays.

  • You will receive an email notification with tracking information once your order has been shipped.

Shipping Methods & Delivery Times

  • We offer standard and expedited shipping options within the United States. Shipping times depend on your location.

  • Standard Shipping: Delivery within 3-7 business days.

  • Please note that shipping times may vary based on factors like delivery location and weather conditions.

Shipping Rates

  • Shipping costs are calculated at checkout based on the delivery address and price of the order.

Shipping Locations

  • We currently ship to all locations within the United States. Unfortunately, we do not offer international shipping at this time.

Order Tracking

  • Once your order is shipped, you will receive an email with a tracking number and a link to track your package.

  • If you experience any issues with tracking or delivery, please contact us at greg@veganvalley.com.

Shipping Address

  • Please make sure your shipping address is correct and complete at checkout. We are not responsible for delays or lost shipments due to incorrect or incomplete addresses.

Damaged or Lost Packages

  • If your package arrives damaged or is lost during shipping, please contact us within 7 days of receiving the shipment. We will work with the shipping carrier to resolve the issue.

  • You can reach us at greg@veganvalley.com for assistance.

Order Modifications & Cancellations

  • If you need to modify or cancel your order, please contact us as soon as possible at greg@veganvalley.com. Once an order is processed and shipped, we are unable to make changes.